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Operations Support

Job Category:
Customer Care
Career Level:
Job Type:
Full Time/Permanent
Company Name:
Palo Alto
Description: DoorDash is a technology company that is building the next generation of local delivery. We operate a full stack delivery service: by partnering with merchants, hiring our own drivers, and building our own logistics software, we are able to control the entire delivery experience to make it more efficient for everyone.

Our team is looking to grow with talented people who want to build much more than just a food delivery company. We help small businesses grow, give underemployed people meaningful work, and offer affordable convenience to consumers.

Our investors include Khosla Ventures, Charles River Ventures, Andreesen Horowitz, SV Angel, Y Combinator and many others.

We're looking to expand the founding team with talented people who are excited about our mission to empower local economies and build out the world's first real-time logistics company.

We are looking for someone to join our elite Operations Support team. You are someone who will delight the customer by any means necessary. You will also support the drivers while they are out delivering. You are highly intelligent, resourceful, proactive and empathetic. You understand customer needs and you can relate to them. You are a hustler and are willing to do whatever it takes to help DoorDash succeed.

What we look for:
  • Ability to take customers from irate to delighted
  • Ability to handle many issues at one time while responding quickly
  • Able to make decisions quickly, sense of urgency
  • Passion for helping customers
  • Extreme hustler, proactive
  • Thrive under pressure
  • Excellent written and verbal communication skills

Please send your resume, a paragraph on why you want to work at DoorDash, and what your favorite restaurant is and why to