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Posted Feb 10

Integration Consultant

West Palm Beach, FL, United States Full Time

Our Client, Exerp, is Europe’s leading provider of Enterprise systems for the health & fitness industry. Through their main Software-as-a-Service ERP product, The Exerp Platform, Exerp has been focusing exclusively on solving the specific needs of the large health & fitness operators. It is now used in 1,100 clubs and by over 3,000,000 members and is the backbone of 4 out of the 6 largest health club’s operators in Europe.

Exerp is expanding into the U.S.! They have had over a 25% annual growth rate in the last 4 years and expect to pursue this sustainable growth in the years to come, by expanding their services into the United States and North-America. Their company has recently been rewarded as the Best IT Company in Denmark by ComputerWorld’s® Top 100, and ranked 1st as Great Place to Work® “Best IT Workplace in Denmark” in 2015. Earlier this year, they opened an office in West Palm Beach, Florida to establish a base for their North-American activities. Already rolling-out their first major client in Canada, and managing a solid pipeline among U.S. largest operators.

This is an exciting opportunity to be part of Exerp America Inc. right from the beginning. We offer a challenging and attractive working environment with a focus on both professional and personal growth. We strive to provide employee satisfaction along with an attractive benefits and compensation package that commensurate with experience and qualification.

About Role:

We are looking for a motivated and competent Integration Consultant to join our Technical Consulting team. Your primary focus will be to help our clients and their 3rd party providers to integrate their website, mobile app or internal IT systems with our platform and customize our systems to their needs (Templates, Data Extracts).

As an advanced ERP system, The Exerp Platform offers many API and integration layers for our clients to develop their own solutions:

  • SOAP API
  • REST-full API
  • Push notifications (SOAP, Azure Service Bus, HTTP callbacks)
  • Integrations with payment gateway suppliers, collection agencies and accounting systems
  • Data exports based synchronization

Responsibilities

The following represents a list of essential duties and responsibilities. Other duties may be assigned as required.

  • Provide consultancy to our client’s IT teams or 3rd party web/app integrators
  • Educate and guide our customers or partners in the different usages of the various APIs
  • Understand the business needs and work with their development teams to define the best implementation, including optimization such as caching strategies
  • Document best practice and recommended design patterns/flows for integrators

Contribute to the APIs Development roadmap

  • Identify and specify API change requests for our Development team
  • Test and document new API methods
  • Analyze and evaluate new potential system integrations
  • Assist the Support department in troubleshooting API related tickets

Provide technical expertise to our project team. This includes:

  • Customization of our online member portal to the client’s requirements (Html, JQuery)
  • Customization of templates (pdf, Xslt, html)

Providing custom reports and data analysis to our customers

  • Help our customers to leverage the large amount of data collected by our system and get better insights into their business by building custom reports on their request
  • You will progressively acquire a solid understanding of both our data model and the business needs
  • Considering the large amounts of data manipulated, you will acquire a solid experience in database queries optimizations

Qualifications:

To perform this job successfully, an individual must be willing and able to perform each essential responsibility satisfactorily.

  • Bachelor/Masters in Computer Science or Engineering or superior relevant work experience
  • 2-5 years of applicable experience
  • Experience with SQL and relational databases
  • Familiarity with software programming
  • Excellent communication skills both written and verbally through all levels of organizations both internally and externally
  • Strong organizational skills with ability to multi task and prioritize deadlines in a fast-paced environment
  • Understanding of technical solutions, business processes and have an analytic, pragmatic and methodic approach in problem solving
  • Ability to travel up to 35% annually both in North-America and occasionally to our headquarters in Copenhagen

Soft Skills
The following are the soft skills we are looking for in our ideal team member:

  • Ability to work both independently and in a collaborative team environment
  • Pro-active and eager to learn both independently and from experienced colleagues
  • Enjoys focusing on finding solutions rather than listing problems
  • Enjoys engage and educate people both internally and externally
  • Ability to communicate complex concepts in a clear and synthetic way
  • Ability to put yourself in the position of a client and adapt your instructions accordingly
  • Well-structured and able to keep your head cool under tight deadlines

Other Skills and Abilities
The following skills would be an advantage but are not required to start in the position:

  • SQL (Oracle, PostgreSQL)
  • Web programming languages and frameworks (Php, .Net, REST frameworks, CMS, SOAP, HTML)
  • Knowledge or experience of the Health and Fitness industry
  • Experience with ERP systems

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