Posted Apr 13
The Madison Square Garden Companies

Manager Dev Operations

New York, NY, United States Full Time

he Madison Square Garden Company (MSG) is a world leader in live sports and entertainment with a portfolio of legendary sports teams, exclusive entertainment productions and celebrated venues. MSG Sports owns and operates some of the most widely recognized sports franchises: the New York Knicks (NBA), the New York Rangers (NHL) and the New York Liberty (WNBA), along with two development league teams -- the Westchester Knicks (NBADL) and the Hartford Wolf Pack (AHL). MSG Sports also presents a broad array of world-class sporting events, including: professional boxing, college basketball, tennis, bull riding and e-gaming events. MSG Entertainment features exclusive, original productions that include the Radio City Christmas Spectacular and New York Spectacular Starring The Radio City Rockettes. MSG Entertainment also presents or hosts a wide variety of live entertainment offerings, including concerts, family shows and special events, in the Company’s diverse collection of iconic venues. These venues are: New York’s Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall and Beacon Theatre; the Forum in Inglewood, California; The Chicago Theatre; and the Wang Theatre in Boston, MA. More information is available at


Candidate will be a technical and tactical leader who is ultimately responsible for the management of the Dev Ops function in MSG. This is both a technical and tactical leadership role; candidate must be willing to work in the trenches in addition to managing.

The primary goal of the Dev Operations team is to build and maintain tools that other developers and software engineers use in agile product development and delivery, such as monitoring, configuration management and deployment tools. Product engineering teams should be able to concentrate on new features, without worrying how these features are deployed from development into production.

Main duties/Functions:

  • Provide tactical and strategic direction, evangelizing best practices and managing a team of experienced systems engineers
  • Take ownership of virtual and physical environment
  • Assist with incident resolution and root cause analysis
  • Support the release management process to ensure operational stability
  • Initiate and oversee projects geared towards continually improving and enhancing infrastructure
  • Work closely with vendors, ensuring great service and negotiating contracts
  • Responsible for capacity planning, performance testing and tuning
  • Running production support function for Web Apps


  • 5 years’ experience managing and leading technical infrastructure teams in a LINUX environment
  • Experience in managing QA teams.
  • Minimum of 5 years working in Enterprise LINUX SaaS, IaaS, PaaS, Cloud environment.
  • Deep expertise in cloud hosting solutions like AWS
  • Competency with application and server monitoring software, such as Nagios and AppDynamics
  • Evangelist for modern configuration management and automated code deployment tools like Chef, Puppet, Ansible, Hudson and Jenkins
  • Expertise in security best practices and applicable tools
  • Experience supporting MongoDB and MySQL
  • Experience with performance tuning and capacity planning at the application and server level


Candidates who have completed 60 credits of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred.

Educational requirements may differ from job to job based on the role.

At MSG we value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law requirements, MSG complies with all applicable state and local laws governing nondiscrimination in all locations.

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